Organizations are faced with extreme unpredictability, competition, and complexity. Managers must anticipate and prepare for the probable and the possible. This they must do by creating organizations that are flexible, lean, mean and ready at all times. To fail to plan is to plan to fail. To plan but implement poorly is a sure fail. An envelope for effectiveness tools is now more than ever, essential for organizational sustainability.

The Training
Be able to use tools for setting operational and strategic direction and measure organizational effectiveness. Should also be able to apply techniques to develop creativity and create an ambience supportive environment for innovation.

The Audience
Heads of departments, supervisors, and other operational managers will benefit immensely from the course.